Terms & Policies

Terms & Conditions

Using this site

You may browse the library, create an account, purchase available products, and submit comments or reviews for lawful personal use. You may not interfere with the site, attempt unauthorized access, misuse another person’s account, copy protected files in bulk, or use the site to distribute unlawful or harmful material.

Products, prices, and orders

Descriptions, availability, prices, and delivery estimates may change. We may correct a clear pricing or description error, limit quantities, or cancel and refund an order that cannot be fulfilled. An order confirmation acknowledges receipt of an order; acceptance occurs when the order is fulfilled or dispatched.

Payments

Payments are processed through PayPal or another payment service identified during checkout. The payment provider handles payment credentials under its own terms and privacy practices. Wisemind Publications receives the information needed to confirm and support the order but does not intentionally store a customer’s full card number.

Digital books, audio, and video

Unless a product states otherwise, a purchase grants the buyer a limited, personal, non-exclusive, non-transferable right to access the purchased digital work. Copyright and ownership remain with the applicable author or rights holder. Digital files may not be redistributed, resold, shared publicly, uploaded to another service, or used to create an unauthorized commercial product.

Accounts and security

You are responsible for keeping account credentials private and for activity conducted through your account. Please notify us promptly if you believe an account or download link has been used without permission.

Comments and reviews

Comments and reviews may be held for approval. Submissions must be relevant and may not contain unlawful, threatening, abusive, deceptive, infringing, private, or promotional material. You retain ownership of your original words while granting Wisemind Publications permission to display, format, and moderate the submission on this site. We may decline or remove a submission when reasonably necessary to protect readers, contributors, or the site.

Copyright and acceptable sharing

Site text, design, images, recordings, and publications are protected by applicable intellectual-property rights. Brief quotations may be used where permitted by law and properly attributed. No other reproduction, adaptation, or distribution is authorized without written permission from the applicable rights holder.

Availability and responsibility

We work to keep the site and purchased downloads available, accurate, and secure, but uninterrupted access cannot be guaranteed. Nothing on the site is legal, financial, medical, or other professional advice. To the extent permitted by applicable law, Wisemind Publications is not responsible for indirect or consequential loss arising from use of the site. These terms do not exclude rights or remedies that cannot legally be excluded.

Changes and contact

These policies may be updated when the store, services, or legal requirements change. The revised date will appear at the top of this page. Questions about an order or these terms may be sent to orders@wisemindpublications.com.

Privacy

Information collected

We may collect information you provide when creating an account, placing an order, requesting support, or submitting a comment or review. This can include a name, email address, billing or delivery details, account information, order history, and the content you submit. The site and its security tools may also record technical information such as an IP address, browser type, device information, referring page, cookie identifiers, and access or error logs.

How information is used

Information is used to operate accounts, process and deliver orders, provide protected downloads, answer questions, moderate submissions, prevent fraud and abuse, maintain security, keep business records, and meet legal obligations. We do not sell personal information.

Service providers

Information may be shared only as needed with services that support the site and an order, including GoDaddy hosting, WordPress and WooCommerce components, PayPal, email-delivery services, and professional advisers or authorities when required by law. Each outside provider handles information under its own terms and privacy practices.

Cookies and site storage

The site may use cookies or similar browser storage for sign-in, carts, account preferences, security, and essential site operation. Disabling essential cookies can prevent account, cart, or checkout features from working correctly.

Retention and choices

Information is retained for as long as reasonably needed for orders, downloads, support, security, recordkeeping, and legal obligations. You may ask to review, correct, or delete eligible personal information by emailing orders@wisemindpublications.com. Some transaction, security, or legal records may need to be retained. You may also manage browser cookies through your browser settings.

Children

The store is intended for a general audience and is not designed to knowingly collect personal information from children without appropriate adult involvement. A parent or guardian who believes a child submitted personal information may contact us for review.

Returns & Downloads

Digital purchases

Please review the product description and file format before purchasing. After a digital file has been accessed or downloaded, the sale is generally final. We will nevertheless investigate a duplicate charge, an incorrect or materially defective file, a product that was materially misdescribed, or another refund required by applicable law. Contact us promptly with the order number and a description of the problem so we can replace the file, restore access, or issue an appropriate refund.

Physical products

For a physical item, contact us within 30 days after delivery before returning it. Unless it arrived damaged, incorrect, or materially different from its description, the item must be unused and in its original condition, and the buyer is responsible for return shipping. An approved refund is issued after the return is received and inspected. Original shipping charges are normally not refundable unless the order was incorrect or applicable law requires otherwise.

Damaged, missing, or incorrect orders

Please report a damaged, missing, or incorrect item promptly and include the order number and, where useful, photographs of the item and packaging. We will review the order and offer a replacement, restored access, or refund as appropriate.

Cancellations and support

An order may be cancelled before shipment or digital fulfillment when processing has not already begun. For download access, returns, cancellations, or order support, email orders@wisemindpublications.com. Contacting us first is usually the fastest way to resolve a payment or delivery concern.